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Decorate with Furnish - FAQ |
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Installation/technical questions |
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Question: When I attempt to download Furnish®, it stops in the middle of the download?
Answer: Check, whether you have sufficient Internet capacity. |
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Question: When I choose 3D, there is no colour on the furniture, and in general there seems to be problems with the graphics?
Answer: You may have to upgrade your DirectX driver. You can find the link to this download on this page. This is especially important if you have Windows 95. |
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Question: When I drag a piece of furniture into the room, a certain 'slur' is drawn after the furniture?
Answer: You need to reduce the acceleration on the video card. In the Furnish® program you select 'Edit' and 'Settings' (you will be prompted for a password, but just click OK). At the bottom right corner – and under '3D settings' remove the selection. Please note, if you are a Windows 2000 user, you can ONLY change the acceleration in the Furnish® program. If you change it elsewhere, it may influence other settings on your computer. |
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Question: I downloaded and installed the program, but still I can't open it?
Answer: This can be caused by different things:
1. The screen solution is incorrect. It has to be min. 1024x768 pixels.
2. The number of colours available must be min. 16 bit.
3. The acceleration on the video card needs reducing. The above settings can be changed. At the bottom left corner select the 'Start' button, 'Setting's, 'Control Panel', 'Screen' and the tag 'Settings' (the settings for the video card is placed under the button 'Advanced'). |
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Questions regarding the program |
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Basics
Furnish® is a Windows based program, meaning that many functions such as copy, insert, delete, undo, double-click, etc. act just like in any other Windows based program. When you wish to move an object, mark it by clicking on it with the mouse, and move it with the arrow keys.
The furniture parts 'snap together'/fit together, when a large arrow appears on the screen. If the arrow does not appear, it means that the pieces cannot be built together. |
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Question: After I have dragged something into the room, but decide not to keep it – how do I remove it again?
Answer: You mark the object in question, the marking appears as a thin, red line around the object, and press 'Delete'. |
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Question: How do I change the colour of a product?
Answer: Mark the product, now click on the colour-tab in the configuration panel to the left and choose colour. |
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Question: I built a sofa, but turned it the wrong way. Is there an easy way to turn it?
Answer: Yes, if you are in the 3D view and know how many degrees it needs to be turned, you can mark the sofa, press 'Ctrl + R' and then type in the degrees. Alternatively, you can select top view, mark the sofa and turn it by pressing the 'Ctrl' + arrow keys. If you wish to turn it only a little, you have to hold down both the 'Shift' AND the 'Ctrl' keys. |
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Question: I think it can be difficult to see, where the legs are placed under the sofa…?
Answer: If you add the legs to the sofa in 'top view' (without colour), the placing of the legs becomes clearer. Right after you have added a leg, and it is still marked, you can adjust it with the arrow keys (don't forget to hold down both the 'Shift' AND the 'Ctrl' keys if you wish to move it only a little). |
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Question: Is there an easy way to see the wall unit that I just built up close?
Answer: You can use the small magnifying glass and then click the object with the mouse. Or you can hold down the 'Ctrl'+ 'Shift' keys and click the object with the mouse. |
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Question: Can I change the size of windows and doors in 'room design'?
Answer: Yes, you do that by clicking them and keying in the measurements. |
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